"Why are we so bad at thinking logically?" asks Alan Trefler with genuine puzzlement.
It's a question that Star Trek's Spock also often asked.
But then Spock - and Mr Trefler, a chess master and chief executive of business software group Pegasystems - are not much like you and me.
Vulcans and chess masters see things differently.
Where we see chaos, randomness and inefficiency, they see the potential for order and smooth running using...
